Our guest post today comes from Sydney, Australia, where movers are known by a different name than those in the United States. 


Robert Wise, Sales Administration Manager at Nuss Removals, has been a respected figure in the removals industry for over 20 years. His attention to detail and the ability to truly understand the needs of the customer have ensured the successful relocation of thousands of satisfied individuals and families. For moving and storage across Australia and around the world, Robert’s wealth of experience ensures his customers are in safe hands.

What to Consider When Looking For a Removal Company

If you have decided to relocate to another city, state or country, there are plenty of things you must take into account. Aside from organizing everything you need and working through the logistics, you are most likely to hire a removal company.

Hiring the best removalists in Sydney, for instance, can simplify the removal process. With their moving expertise and tools, they are indeed your best partner in making your relocation a breeze and hassle-free. But not all removal companies are created equal, so you must be careful in choosing who to hire. Otherwise, you might end up working with an incompetent removalist, risking delays in delivery and loss of or damage to your possessions.

Here are the five most important things to consider when searching for a removalist to ensure that you hire the best.

1. Referrals

Asking recommendations from your family, friends, and other people you trust remains the best way to find a reputable removalist. So if you know someone who recently used the services of removalists, don’t hesitate to ask about their experiences.

A removal company that has been operating for years is not necessarily your best bet. How they deal with their clients matters most. This will give you a clearer picture of how they will be dealing with your specific needs and requests.

2. Customer reviews

If you can’t get referrals from people you know, the online world is also a great alternative resource. With just a few mouse clicks, you will be provided with a list of nearby removalists.

The best way to narrow down your options is to read through the reviews of their past clients on their webpage. This will not just inform you of other people’s experiences with specific service providers, but will also give you a clue about other significant variables that you may not have thought of.

In addition to reading customer reviews, it is a good idea to read any replies from the removal companies. This shows their commitment and responsiveness to customer feedback.

3. Licenses and insurance

Anyone can simply purchase a big truck and other moving equipment and call themselves a removal company. However,  those who do have the proper licenses and insurance are more likely to ensure a safe relocation and will respect your rights as a consumer.

So once you have narrowed down your options to at least three different companies, check if they are all licensed and insured. Licenses offer guarantees that they comply with industry standards. Knowing that the company has insurance, on the other hand, means that you can choose to take cover for any damages or injuries incurred during the removal process.

Here’s an important tip: When checking insurance, make sure that it is currently in effect.

4. Services offered

Each move is different, so make sure to look for a company that can accommodate all your items and needs.

If you are moving to another country, make sure that the company is experienced in dealing with international removals, not just interstate. The same is true if you need services other than moving, such as packing and unpacking, storage, and car/pet transport.

Make sure that the removal company you are considering offers all the services you need. You don’t want to hire two companies at the same time just because the first company doesn’t offer storage solutions or car transport for example.

5. Rates

Once you contact a removalist to book certain services, expect that you will be provided with a rate depending on how many movers or hours you’ll need. But this rate does not include other moving-related essentials, such as the necessary packing supplies, and factors such as how difficult the move will be.

Take note that a removal company won’t be able to provide you with an exact estimate until they assess your home.

Also, don’t be afraid to negotiate. You can use the competitive market to get discounts. This way, you can get significant savings that you can use for other important things, such as buying essential furnishing or adding a bathroom for your new home.

And once they have provided you with an estimate, ask them to put it into writing to prevent any disputes in the future. This will also remind you of everything you have talked about as you are reading through the contract and preparing to sign it.

The key is to pick the best removalists. Before giving your hard-earned money to a removal company, make sure to verify if they are legitimate and competent by checking their licenses and insurance, going through their track record, and knowing the services they offer, plus their rates. Ideally, work with removalists who have been proven to provide excellent quality service and customer experience. After all, this is the best way to ensure a successful, stress-free removal.